Profesional services
Implementation expertise build into every deployment
Labbit isn't just software. It comes with a professional services team that's deployed hundreds of lab informatics systems. We know where implementations fail—and how to get yours live fast.
%201.avif)
services OVERVIEW
End-to-end implementation services
From discovery to go-live and beyond, we ensure your lab gets the full value of Labbit's configurability—without the typical implementation risk.
Fast, structured deployment
We configure Labbit to match your workflows using visual BPMN—no heavy development required. Typical implementations take 3–6 months vs. 12–18 months for legacy LIMS. You go live faster without sacrificing compliance or quality.
what’s included:
- Workflow design & configuration
- System setup & validation support
- Integration with existing instruments and systems
- User acceptance testing coordination
Drive adoption from day one
Software only delivers value if people use it correctly. We train your team on Labbit's visual workflow builder, Live View dashboards, and enable you to access your data—so you can manage changes yourself after go-live.
what’s included:
- Role-based training programs
- Training sessions & materials
- Extensive Product Documentation
- Early user engagement / iterative delivery
Compliance-ready from the start
Labbit is designed for regulated environments. We support your validation process with documentation, testing protocols, and audit trail configuration to meet 21 CFR Part 11, GxP, and ISO requirements.
what’s included:
- Validation planning & documentation
- CQ/PQ support
- Electronic record / electronic signature configuration
- Regulatory compliance guidance
Evolve as your science evolves
Labs change. New assays launch, protocols update, and throughput scales. Our post-implementation support ensures you can adapt workflows safely—without waiting in vendor queues or triggering revalidation.
what’s included:
- Regular engagement with Customer Success Management to ensure your Labbit implementation evolves with your Lab
- Workflow optimization reviews
- Platform updates & maintenance
- Proactive performance monitoring
Proven implementation methodology
We’ve thought through the entire implementation process and continually refined our approach to meet the needs of biotechnology innovators. You’ll get everything you need to be successful with Benchling, in the fastest time possible.
[step 01]
Learn
Our implementation teams work in a sprint system, and you prioritize the work they take on.
Guidance is established from sales discovery and continually refined by ongoing discovery and analysis.
[step 02]
Build
- The output of every iteration (Sprint) is provided to your teams for acceptance.
-
- This methodology means we negate the need for a big-up-front-design effort, while controlling costs, and accommodating any in-flight changes
[step 03]
Implement
- You will be provided with the information to empower you and your team to control spend and scope
-
- We will maintain transparency, and provide analysis, implementation, and expert guidance so we balance cost with efficacy
Why Labbit
Labbit was built by Semaphore Solutions, a team that's delivered hundreds of lab informatics implementations. We didn't start as a software company. We started solving implementation problems. That experience is in the product and in every deployment we run.
83%
95%
3x
Whitepaper
Download the white paper: Why Most Implementations Fail
FAQ
Frequently Asked Questions
Is it required for Labbit Implementation Team to perform the configuration? Can I just configure the system myself?
Customers can configure Labbit themselves with training. We recommend that any customer that implements themselves complete at least 1 week of training. We can provide consultants that can answer questions and help to design a plan that customers can deliver themselves.
How do I impact the Labbit Product roadmap?
We welcome our customer's feedback and will engage product management on each and every request for a new product feature or change. The Labbit roadmap evolves as the needs for our customers change.
How long does it take to implement Labbit?
This varies by customer requirements and complexity, but it is very common for customers to be able to go-live with their first workflows in just a few months by using our Implementation tools.
What does implementation cost?
Implementation scope varies by lab complexity. Costs are discussed transparently during the sales process and aligned to your workflows and timelines.
Getting Started
See how Labbit works for labs like yours
Book a 30-minute demo to see visual workflow modeling, real-time execution visibility, and knowledge graph insights in action. We'll show you how Labbit adapts to your specific workflows — without the vendor lock-in.